Portfolio

This portfolio consists of different types of documents to demonstrate my wide range of skills. Please use the guide below to see my work samples and the type of writing used in each sample.

API Overview Sample

This document outlines how to utilize the Accumulator API, which identifies and calculates totals and then uses the data for other calculations and algorithms. The API also gathers information from other processes.

Create FA Outbound Design Document

This document captures the specifications and operations for the Create Field Activity process used in scheduling field calls for maintenance and service calls. The document enumerates the different algorithms, business objects, and other elements of the software.

Software Process Guide Sample

The process guide demonstrates how to test the accuracy of the inventory of specific products for a back of house restaurant management system being adapted by the business. The guide walks internal users through how to use the software to test depletion. The document is geared toward a business tone and audience.

Migration to SharePoint Online FAQs

This FAQ was created as part of user support for migrating from SharePoint 2013 to SharePoint Online. This documents identifies and answers common questions from users and includes guidance on steps needed and information on the migration. It was produced and updated per user needs and feedback.

Hardware Manual Sample

This manual was created for technicians in the field installing a new POS system across the country. The document outlines installing and troubleshoot the front end POS system and a networking system in the back of house. The guide was created initially and updated using technician and corporate feedback.

Technical

Business

Hardware